Delete Your FanPlay11 Account
You can request the permanent deletion of your FanPlay11 account and associated personal data at any time. Once processed, this action cannot be undone. Please read the information below before submitting your request.
Before you proceed
Account deletion is permanent and irreversible. Any remaining wallet balance must be withdrawn before requesting deletion. Pending contests or unresolved disputes may delay processing.
How to Request Deletion
Submit the form below with your registered contact details. Our support team will verify your identity and initiate the deletion process.
Fill in the form below
Enter the email address or mobile number linked to your FanPlay11 account.
Verification
Our team will send a one-time verification to your registered contact within 24 hours to confirm your identity.
Processing
Once verified, your account and data deletion will be completed within 7 business days.
Submit a Deletion Request
Fill in the form below or email us directly at hi.fanplay11@gmail.com from your registered email address mentioning your registered mobile number.
Contact Support
Prefer to reach out directly? Contact our support team:
Data That Will Be Deleted
Upon successful deletion of your account, the following data will be permanently removed from our systems:
- Profile information (name, date of birth)
- Username and display name
- Wallet balance and payment details
- Contest history and team selections
- Device identifiers and session data
- Marketing preferences and app settings
Data That May Be Retained
Certain data may be retained for up to 90 days after deletion, or longer if required by applicable law, regulation, or ongoing legal proceedings:
Financial transaction records are subject to retention requirements under Indian law, including the Income Tax Act, 1961 and Prevention of Money Laundering Act, 2002. These records may be retained for a minimum of 7 years.